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FAQs

How much does shipping cost?

The shipping cost may vary depending on the shipment location and the store's policy, such as the number of products purchased. You may get your exact shipping expenses by adding products to your cart, proceeding to checkout, and inputting your mailing address. The shipping cost will be updated immediately and displayed in your final cost.

Where do we deliver?

We provide worldwide shipping.

Can I apply a promotion code after my purchase is completed?

We do not currently support adding a discount code to an existing order. If you want to cancel or make changes to your order, get in touch with our customer service.

How do I use a promo code on checkout?

If you have a valid and active promotion code, simply choose the products you want to buy, add them to your shopping cart, go to the checkout, and enter the offer code there.

Can I return my package?

If you have any issues with your order, please contact us via our Contact Form within 07 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.

There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.

Why my payment isn't accepted?

To protect your security and privacy, your bank can't provide us with information about why your payment was declined. Contact your bank directly to solve these payment issues. You might want to try again with a different payment method. In case the issue persists, kindly contact our customer support team for further support.

What type of payments do you accept?

We accept Visa, Mastercard, Discover, American Express, and PayPal only.

When will my card be charged?

As soon as your order has been successfully placed.